FAQ

-Do I need to ship through my local FFL?

All shipping of serialized and non serialized parts can be handled through us because we are a licensed FFL dealer.   We are happy to provide a FILE copy of our FFL to you or your shipping source when requested.  For serialized parts and complete firearms, we are required to ship it back to the address that is listed on your government issued ID (i.e. driver's license, passport, military ID, etc.)  that you provide.  When shipping these types of items, please include a legible copy of your chosen form of identification.  For non serialized parts, you ship it directly to us, and we can ship them back to anyone or anywhere you specify.  It is required by law that a person that does not posess a valid FFL, must ship handguns by 2nd day air with a contract carrier (UPS, FEDEX,etc.).  Long guns can be shipped with ground service by the USPS or a contract carrier.   We will primarily use insured USPS for return shipping mainly because of cost of service. 

*Slides have serial numbers but do not require shipping through an FFL. Slides can be shipped via USPS in flat rate boxes as a cost effective option.

 

-Basic guidelines for shipping firearms:

GENERAL FIREARM SALES

All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines, and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering. All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items. 

* We do not accept pre-paid shipping labels* 

*For modifications handguns must be shipped 2nd day air by a contract carrier.  Please do not use your local post office.  We do not know the consequences of shipping it any other way, but we do know it is a law and why risk it?

 

*For modifications Long guns and non serialized parts can be shipped by ground service.  USPS is the cheapest.

 

*Please use either carrier pickup or take it directly to a service center, it will save you money and it is much more reliable than your local pack and ship center.

 

*Please buy insurance for the full value of you items.  Insurance is cheap, firearms are not.

 

*Declare that you are shipping an unloaded firearm for repairs.  They should give you no trouble, it is perfectly legal.

 

*MAKE SURE YOUR FIREARM IS UNLOADED!!! You would be surprised with what we have received.

 

*Do not ship any ammo with your firearms.

 

*Make sure your firearms and parts are packed well with sufficient cushioning for the journey.

 

*Please include an itemized packing list of everything that you send us.  We can not be held responsible for anything that is not documented.

*We highly suggest that you put a signature confirmation on your shipment and insure it for the total amount. All items that we ship out are done through our "LWS secure shipping" method, which includes a triple wall shipping box, generous padding, insurance to cover the full amount of the article being shipped, and signature confirmation. 

 

*When ready to ship, please print and fill out a work order form, which is found at the bottom of the frame packages page and send your items to:

LWS

6535 thomas circle

Lumberton Tx 77657

 

-What kind of turnaround time should I expect? 

Current estimated frame work wait time is 7+ weeks. Slide work can be sent directly in with a 3-4 week turnaround. 

 

-What kind of warranty or guarantee do you offer, and what is your return policy?

Anything that we work on, finish or build is covered by our limited lifetime warranty.  If your your firearm finish ever cracks, peels, chips, or breaks as a result of our workmanship, we will repair, replace, or refinish it at no cost to you, to and from shipping included.  We can not cover excessive wear from normal use (i.e. holster marks, blemishes from dropping or abuse, etc.).  We also cannot warranty guns that are used is a police or military application.  Our return policy is that if you are unhappy with our work, or with any products you receive from us, please feel free to contact us, and we will correct the issue right away.  If you decide you do not want any product you buy from us, we will accept returns within 15 days of you receiving the product, given the items are in an unaltered from the condition we shipped it in.

 

-When can I use my newly finished firearm?

As soon as you receive them back from us.  All of our finishes are fully cured when they are shipped back to you. 

 

-Where is your contact information?

We can be reached at:

Landersweaponsystems@gmail.com or you can call or text us at (409) 782-4920

-Do you offer discounts?

Any law enforcement or military will receive a %5 discount to the total amount of work upon sending in 

ID. For those who are not LE/MIL, we will be running monthly specials that can be received by following us on Instagram. For dealer/shop discounts please contact us.

-Do you offer refunds?

Once work has started on a project we are not able to offer refunds. Under no circumstances will we refund the cost of our services purchased through our store, such as slide milling , etc. Once you complete the checkout process, you are responsible for sending your items in for services to be applied.

-Do you offer returns?

We accept Returns on any product that has failed due to manufacturing error. We stand behind our products. If they fail you we will make it right.


Our products are shipped within 2-3 Days using the following carriers: USPS   . To return your product, you should mail your product to: 6535 Thomas Circle, Lumberton Texas United States 77657. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

*Invoices not payed in full after 30 days will result forfeiture of items. Items will then be sold to recover shop labor and materials.

* We will not cover replacement cost of any component that has evidence of RED LOCTITE or similar product applied. 

LWS IS PROUDLY OWNED AN OPERATED OUT OF THE GREAT STATE OF TEXAS BY:

GARRETT LANDERS

KEVIN LANDERS

CHAD MCOWN

LAURA MCOWN

 

 

 

 

 

 

CONTACT LANDERS WEAPON Systems llc

PHONE #: 409-782-4920

Email : LANDERSWEAPONSYSTEMS@GMAIL.COM