FAQ

-SHIPPING SERIALIZED PARTS?

All shipping of serialized and non serialized parts can be handled through us because we are a licensed FFL dealer.   We are happy to provide a FILE copy of our FFL to you or your shipping source when requested.  For serialized parts and complete firearms, we are required to ship it back to the address that is listed on your government issued ID (i.e. driver's license, passport, military ID, etc.)  that you provide. 

*Slides have serial numbers but do not require shipping through an FFL. Slides can be shipped via USPS in flat rate boxes as a cost effective option.

 

-Basic guidelines for shipping firearms:

GENERAL FIREARM SALES

All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines, and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering. All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items. 

* We do not accept pre-paid shipping labels* 

*For modifications handguns must be shipped overnight by a contract carrier.  Please do not use your local post office.  We do not know the consequences of shipping it any other way, but we do know it is a law and why risk it?

 

-What kind of turnaround time should I expect? 

Current estimated frame work wait time is 3-4 weeks unless other wise noted. Slide work can be sent directly in with a 3-4 week turnaround. 

 

-What kind of warranty or guarantee do you offer, and what is your return policy?

Anything that we work on, finish or build is covered by our limited lifetime warranty.  If your your firearm finish ever cracks, peels, chips, or breaks as a result of our workmanship, we will repair, replace, or refinish it at no cost to you, to and from shipping included.  We can not cover excessive wear from normal use (i.e. holster marks, blemishes from dropping or abuse, etc.).  We also cannot warranty guns that are used is a police or military application.  Our return policy is that if you are unhappy with our work, or with any products you receive from us, please feel free to contact us, and we will correct the issue right away.  If you decide you do not want any product you buy from us, we will accept returns within 15 days of you receiving the product, given the items are in an unaltered from the condition we shipped it in.

 

-When can I use my newly finished firearm?

As soon as you receive them back from us.  All of our finishes are fully cured when they are shipped back to you. 

 

-Where is your contact information?

We can be reached at:

Landersweaponsystems@gmail.com or you can call or text us at (409) 782-4920

-Do you offer discounts?

Any law enforcement or military will receive a %5 discount to the total amount of work upon sending in 

ID. For those who are not LE/MIL, we will be running monthly specials that can be received by following us on Instagram. For dealer/shop discounts please contact us.

-Do you offer refunds?

Once work has started on a project we are not able to offer refunds. Under no circumstances will we refund the cost of our services purchased through our store, such as slide milling , etc. Once you complete the checkout process, you are responsible for sending your items in for services to be applied.

-Do you offer returns?

We accept Returns on any product that has failed due to manufacturing error. We stand behind our products. If they fail you we will make it right.


Our products are shipped within 2-3 Days using the following carriers: USPS   . To return your product, you should mail your product to: 6535 Thomas Circle, Lumberton Texas United States 77657. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

*Invoices not payed in full after 30 days will result forfeiture of items. Items will then be sold to recover shop labor and materials.

* We will not cover replacement cost of any component that has evidence of RED LOCTITE or similar product applied. 

LWS IS PROUDLY OWNED AN OPERATED OUT OF THE GREAT STATE OF TEXAS BY:

GARRETT LANDERS

KEVIN LANDERS

CHAD MCOWN

LAURA MCOWN

 

 

 

 

 

 

CONTACT LANDERS WEAPON Systems llc

PHONE #: 409-782-4920

Email : LANDERSWEAPONSYSTEMS@GMAIL.COM

 

 

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